Being outspoken

Effective and Direct Communication Techniques

P71

Training:

Honest Communication and Candour.
Objective: To equip participants with the ability to communicate in an open, clear and effective manner and accurately convey messages in business processes.
Target Audience: Those who seek to build trust and transparency in their communication and strengthen their relationships.
Recommended Tools and Methods: Role plays, simulations, interactive discussion platforms, real-life stories, case studies, group work.


What Does the Training Include?

1. Conscious Use of Language: The ability to speak in an open, clear and constructive manner.
2. Communication Skills: Active listening, effective communication, and the ability to express one`s own emotions correctly.
3. Empathy and Candour: Methods for creating communication based on mutual understanding and respect, sensitive to emotions; ability to build trust.
4. Techniques for Giving and Receiving Feedback: The ability to give both positive and negative feedback in an open and constructive manner, and to receive feedback without becoming defensive.
5. Workplace Transparency: Strategies to encourage an honest and transparent approach at work and to build trust.
6. Conflict Management: Methods for resolving conflicts through candid communication, reaching compromise and reducing emotional tension.