Being quality-focused

Quality Management and Process Improvement Techniques

P49

Training:

Quality Management and Process Improvement Techniques.
Objective: To equip participants with the skills to enhance quality standards in business processes and ensure sustainable improvement.
Target Audience: Those who wish to develop their ability to perform at the highest and most efficient level.
Recommended Tools and Methods: Process analysis platforms, simulations, social learning platforms, case analyses.

What Does the Training Include?

1. Quality Management Systems: The ability to ensure that the organization`s products or services meet specific standards and to manage the process effectively.
2. Process Improvement Techniques: Techniques to enhance quality and efficiency, reduce costs, and ensure customer satisfaction by improving existing processes.
3. Error Management: Methods for minimizing errors and learning from mistakes.
4. Customer-Oriented Quality Approach: Strategies to adopt and sustain a quality perspective that meets customer needs.
5. Measuring and Monitoring Quality: The ability to set performance indicators to achieve quality targets; techniques for measuring and evaluating quality performance.
6. Quality Culture: Strategies to turn quality into an organizational culture.