Being approachable (friendly)

Effective Communication and Being Sympathetic Strategies

P113

Training:

Strategies for Being Likable.
Objective: To equip participants with the ability to create a positive impact in professional and social relationships by communicating in a likable and effective manner.
Target Audience: Those who want to develop more genuine relationships and communicate warmly with others.
Recommended Tools and Methods: Role plays, communication tools, expert interviews, group work.


What Does the Training Include?

1. Positive Communication Skills: The ability to interact with people in an effective and approachable manner, featuring active listening and an empathetic approach.
2. Body Language: Techniques for using positive and warm body language to create a likable impression.
3. Building Trust in Relationships: Strategies for forming friendly, sincere relationships and establishing trust.
4. Being Likable in Teamwork: The skill to interact amicably with colleagues and behave in a likable manner within the work environment.
5. Closeness in Customer Relationships: Strategies for increasing customer satisfaction through empathetic and likable communication.
6. Maintaining a Likable Demeanour: Methods to make being likable a lifestyle.